Right of rescission


You may revoke your contractual declaration within 14 days without giving reasons in writing (letter, fax, e-mail) or by returning the goods. The period begins the day after receipt of this notice, if you have to get all this time after the remote trading law are met and all necessary information for electronic commerce-specific duties. With a delivery of goods, the period begins the day after receipt of the thing to run when you have received this instruction at this time and the aforementioned obligations are met. Only if not shipped by parcel post (eg bulky goods) you can return by the return request in written form, explain by letter, fax or e-mail. The revocation period is sufficient to send the goods or the return request. The revocation must be sent to: ballon supermarkt, Simone Daniela hacker, Schwerter Str.157, 58099 Hagen Email: ballonsupermarkt@aol.com Fax: +49-2331-630943


In the case of an effective withdrawal, the mutually received benefits and any benefits (eg interest) surrendered. Can you give us the received achievement totally or partly or only in deteriorated condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration is exclusively due to their inspection - as they would in a retail store - is due. In addition, you can avoid paying compensation by not using the goods as your property is in use and omitting everything, which impairs their value. Transportable items are to be returned. You have to bear the cost of return shipment if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 days after sending your revocation.

Exclusion of revocation

The right does not apply to distance contracts for the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs or whose seal Removes or damaged.



Canceling Orders

We reserve the right to cancel any order for any reason.  Orders can be cancelled by the customer only when the order has not been shipped.  Otherwise we can only refund the order less shipping costs once the goods are returned to us.

Limited Warranty

The product is used at the customers or users own risk.  In no event shall Ballonsupermarkt-Shop be liable for incidental or consequential damages or any other claims beyond the limited recovery of the purchase price of the goods.